How To Train Your Staff About Customer Service

The image of your company begins with your forward facing staff members, those doing the customer service. If you want to ensure that clients get the best service possible, then you must train your team well on proper etiquette and procedures, that way there is a clear and concise way of doing things, and everyone [...]

By | 2017-05-12T13:49:04+00:00 August 17th, 2015|

Tips And Tricks To Resolve Conflict In The Workplace

Here’s the truth – you cannot win a conflict in the workplace. Sure, you may get the other person to back off, but if the underlying issue is not resolved, the issue continues to fester, till it gets worse. It is much better to resolve a conflict in the workplace than to win it. When [...]

By | 2017-05-12T13:49:04+00:00 April 29th, 2015|

How To Formulate An Amazing Job Description

When a company is looking to hire, they want to find the best possible candidates for the position. The problem is though, if you can’t come up and develop a great job description, finding that stellar talent is going to be hard to come by. When writing up a job description, there are a number [...]

By | 2017-05-12T13:49:04+00:00 March 9th, 2015|

How Video Interviews Are Taking Off In 2015

Video interviews or Skype interviews are without doubt a new trend in the job recruitment process. Video interviews have simplified the task of recruiters considerably, helping them to filter and evaluate candidates very quickly, and call only those who pass the test with flying colors to a more detailed face-to-face interview round. How Popular Are [...]

By | 2017-05-12T13:49:05+00:00 February 9th, 2015|

Why Hire An Outside Recruiter?

Why does every organization in the Fortune 500 use an external Recruiter for their most important positions? The same reasons your company should develop a recruitment strategy that guarantees results and gives you a fighting chance in the war for talent. The recruitment relationship they built played a significant role in getting those organizations to [...]

By | 2017-05-12T13:49:05+00:00 February 3rd, 2015|

Why 2015 Is The Year You Have To Change

Children laugh on average 300 times a day. Adults...5. I don't really know why. Maybe it's our additional responsibilities. How much time do I spend worrying about the future instead of focusing on right now? I suspect I have another 10-20 big changes left in me. I get passionate about something new at least once [...]

By | 2017-05-12T13:49:05+00:00 January 9th, 2015|

The Skills That Will Get You Hired In 2015

It should come as no surprise that a college degree is no longer the golden ticket to a good career that it once was. It certainly helps, but the letters on your diploma are no longer a guarantee of a good job. In fact, employers are looking more at valuable soft skills, like teamwork and [...]

By | 2017-05-12T13:49:05+00:00 December 23rd, 2014|

The Difference Between Successful and Very Successful People

I recently met with a capable and driven executive and asked him, “How are you?” He gave me a rapid-fire answer of all of the things he was doing: travelling, business updates, career changes and his children’s innumerable activities. It sounded like an intense but satisfying life. Then I asked him again, “How are you [...]

By | 2017-05-12T13:49:05+00:00 December 13th, 2014|

Five Things You Owe Your Employer – And Five You Don’t

Back in the old days there were working hours. You went to work and then around five p.m., you packed up your stuff and went home. If there were an emergency you might stay until five-thirty. Those days are gone! White-collar work, sometimes called Knowledge Work, is never done. Your immediate To Do list might [...]

By | 2017-05-12T13:49:05+00:00 November 28th, 2014|

10 Instinctive Decisions You Will Forever Regret

Perspective is a funny thing. Look forward and the path seems uncertain, the future unpredictable. Look back and all the dots seem to connect... except the dots that mark the choices you didn't make and the risks you didn't take. Here are ten choices you will someday regret having made: Choosing the pain of regret [...]

By | 2017-05-12T13:49:05+00:00 November 20th, 2014|