Operations Manager

In the exciting growing transportation industry, our client is looking for an organized Richmond based Operations Manager.  Managing all office operations, procedures, administrative duties and office correspondence.  Reporting to the company owner, this position’s primary responsibility is ensuring organizational effectiveness in all aspects of the company’s team and processes.  Providing leadership, guidance and authority along with a cohesive, positive workplace.


  • Ensure schedules and objectives are met
  • Supervise and motivate staff
  • To train and monitor the development of staff and give regular detailed reviews
  • Send and receive emails in a timely fashion
  • Assist in organizing, planning and implementing strategy
  • To update and teach driver edict courses and reviews
  • To keep and examine service shop and vehicle maintenance records per vehicle
  • Secure adherence to the companies policies and guidelines
  • Create detailed reports to analyze and interpret data from our company software
  • Coordinate with dispatch to manage all communication for single and group bookings as well as arrange and oversee manifests
  • To take direction and work with management
  • Manage, change and implement board driven ideas
  • To attend trade shows and other special events/bookings
  • Collaborate with the board to understand and inform marketing strategies in service to the projects objective
  • To market the company and stay in tune with all trends in the industry
  • Create, and execute project plans, including deadlines, specs, assets, budget, vendor coordination, status updates, and approvals of final delivery
  • Develop marketing strategy for the company
  • To retain customer accounts
  • To open new accounts and revenue streams
  • Directing of all transportation activities and relationships
  • Monitoring transport costs/revenues with the objective to lower operating costs and increase company revenue

***Competitive compensation + bonus

The Search Committee will begin considering potential candidates immediately and will continue until the role is successfully filled. Applications, including resume in word format along with a cover letter outlining reasons for interest in the position and desired compensation should be submitted electronically, in confidence directly to: lisa@searchwest.ca

Only those applicants currently eligible to work in Canada will be considered.



By | 2017-11-06T18:28:05+00:00 November 6th, 2017|